Payment Policy

Effective Date: February 7, 2025

At FootwearVIP, we want to ensure that your payment process is secure, easy, and convenient. This Payment Policy outlines the types of payment we accept, how payments are processed, and the security measures we take to protect your financial information.

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate your preferences. The following payment options are available for purchases made on our website:

  • Credit and Debit Cards: We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use your PayPal account for secure transactions.

  • Apple Pay & Google Pay: For users with Apple Pay or Google Pay accounts, you can complete your purchase quickly and securely using these options.

  • Gift Cards: FootwearVIP gift cards can be used for payments on eligible purchases. The gift card value will be applied at checkout.

  • Klarna: We offer Klarna as a payment option for installment plans. You can choose to pay in 4 interest-free payments or spread the cost over a longer period, depending on availability and your eligibility.

2. Payment Processing

All payments are processed through secure and trusted third-party payment gateways. When you enter your payment details, they are encrypted and sent securely to the payment processor to prevent unauthorized access. We do not store your full payment details on our servers for added security.

3. Currency

All prices on our website are listed in US Dollars (USD). For international customers, your payment will be converted to your local currency by your payment provider, and exchange rates may apply.

4. Order Confirmation

After completing your purchase, you will receive an order confirmation email containing details of your transaction. This email serves as a receipt for your order, and you can refer to it if you need assistance with your payment or any order inquiries.

Please review the order details carefully, as any discrepancies in payment amounts should be addressed immediately. If you notice any issues, please contact our customer service team.

5. Payment Authorization

All payments are subject to verification and authorization by the payment provider. We reserve the right to refuse or cancel any orders that are suspected of fraud or unauthorized transactions. If there are any issues with your payment authorization, we will notify you and attempt to resolve the issue.

6. Taxes

Sales tax will be applied to orders based on the shipping address and the applicable state or local tax rates. The tax amount will be calculated and displayed during checkout.

Please note that customers in certain states or countries may be subject to additional sales or value-added taxes that are not included in the initial purchase price.

7. Billing Information

To ensure the security of your transactions, please make sure that the billing information you provide matches the information on file with your payment provider. Incorrect billing details may cause delays in processing or prevent your order from being completed.

8. Security

Your security is our priority. FootwearVIP uses industry-standard encryption technologies, including Secure Socket Layer (SSL) technology, to protect your payment information during transmission. We also comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure the highest level of security for your financial data.

9. Refunds and Cancellations

If you need to cancel an order or request a refund, please refer to our Return and Refund Policy. Refunds will be issued to the original payment method, and the timing of the refund depends on the payment provider’s processing times. Please note that it may take 5–7 business days for refunds to be reflected in your account, depending on your bank or payment provider.

10. Fraud Prevention

We use advanced fraud detection measures to protect both you and us. If we suspect fraudulent activity or unauthorized transactions, we reserve the right to suspend or cancel an order. We may also request additional verification before processing your payment.

If you suspect fraudulent activity related to your payment, please contact us immediately so we can assist you and resolve the issue as quickly as possible.

11. Contact Us

If you have any questions or concerns regarding payments or your order, please contact our customer service team: